Frequently
Asked
Questions
General Questions
I've requested a quote online, now what?
We will receive your quote request and begin the estimate process. As long as you provided all the information that was asked for on the form we shouldn’t need anything else from you to get you a quote. Keep watch on your email Inbox and Spam folder for your quote.
Do I need to be home for you to look at my house for a qoute?
No, roughly 90% of the quotes we do are able to be completed online without having to visit the property. We use many different online resources to view photos and obtain information about your home. If you have had recent work done on the outside of your home please let us know.
Does anyone need to be home when you complete the service?
No, roughly 70% of the houses we work on no one is home at the time of service.
How do I pay for your services?
We accept, cash, check and visa or mastercard. We will leave a paper invoice onsite at the time of service and we will email you out a invoice after the service is completed. If you would like to pay by card there is a 3% convinence fee added on and you will be able to pay via the email invoice.
I would love to use your services but doesn't it cost a lot of money?
No, we are actually very resonable for our services. Our professional grade equipment, expert training and years of professional service allow us to safely and efficiently clean your home and other exterior surfaces with minimal expense. Our house wash pricing starts at $225.00 and goes up from there depending on the house and what all you want washed.
I do not have water available where I need you to wash, can I still use your services?
Yes, we have the ability to tank water to the site for your cleaning. If you cleaning requires more than 1 tank of water there may be additional charges. It can take a considerable amount of time to go reload our tanks.
Do you wash Trucks, campers or vehicles?
No we do not. Over the years we have learned to stay in what we specialize in and that is the washing of buidlings and houses. Plus the neccesary soaps are completed different than we need for our other services.
My wooden deck and fence are looking really rough and we haven't stained it in years, can you clean that for me?
No I am sorry but wood restoration is not a service that we offer. The best we can do for a wooden surface is a gentle rinse off while we are washing the attached house.
I know you wash houses but can you wash my business as well?
Yes, we wash lots of commercial properties including apartments, retail locations, restaurants and hospitals.
I am looking for Mineral Area Pro Wash, is this the same company?
Yes it is!! After 15 years of growth we decided we needed to remove part of our name that was tied to the area of our home office. Outside of that area people just didn’t know what Mineral Area meant, that and it was really a mouth full and made for a very long email address. lol
House Wash Questions
Will the pressure from the cleaning harm my house siding?
No, our cleaning process rely’s on professional grade cleaners to loosen and dissolve dirt, grime and mildew. We use a high flow, low pressure system to apply our soaps and then rinse away the grime. When washing a house there is never a time that we can’t put our hand in front of our wash gun.
Will your cleaners and detergents harm my grass or plants?
Our cleaners are designed to kill the mold and mildew that is growing on the outside of your home. Therefore if not used properly they could cause harm to plants or grass. We always wet down the plants and nearby grass and dilute our cleaners as much as possible, resulting in no damage to your plants.
My home is 2 stories on one end, are you going to have to use ladders or scaffolding to clean that end of my home?
No, our low pressure, high flow systems allow us to reach 3+ stories safely from the ground, while getting the same level of clean that is acheived on a single story wall.
We have little black specks or spots all over the outside of our house and can't seem to get them off. Is there anything that can be done?
Unfortunately, not much. These little black spots are the result of what’s commonly referred to as Artillery Fungus or Shotgun Mold. It develops in hardwood mulches around the foundation of a house and is usually a greater problem in the spring and the fall, when conditions are likely to be cool and moist. Trying to remove these spots is almost impossible and usually leaves a small brown dot. The best solution is to remove the hardwood mulch from next to the house and replace it with a different ground cover such as granite or decorative rock.
I have a few items on my front porch and some hanging on the wall next to the patio, do I need to move them?
Potentially yes, If it is a fragile item or a if it is completely blocking the area that needs to be cleaned then you will need to move them. For instance, wind chimes or hummingbird feeders, I highly recommend you moving them so there is no risk of damage to them. On the other side though if you have a rocking chair on the front porch it will be fine because its large and we can easily work around it.
Roof Cleaning Questions
I have several dark and ugly stains on my roof, What are they?
The stains on your roof are caused by an air-born algae called gloeocapsa magma that thrives on the limestone filament present in many types of asphalt shingles. Normally dormant during the winter months, this type of algae will start growing on the north or shaded side of the house and tends to spread very rapidly in a humid environment. “Roof algae,” as it’s called, can also drift from house to house.
Can the stains be removed without damaging my shingles?
Fortunately, this algae can be removed safely and effectively. We apply a chemical solution recommended by the Asphalt Shingle Manufacturers Association with a low-pressure sprayer that compares in pressure to spraying your roof with garden hose. This allows the cleaners to safely kill the algae that is feeding on your roof.
Window Cleaning Questions
I see you offer window cleaning, do you clean the insides of the windows also?
No, I am sorry but we no longer offer interior window cleaning. Our focus is on the exterior of your home.
You just cleaned my windows but they are still wet, is that normal?
Yes, we use the latest in spot free window cleaning technology that uses DI Ionized water to scrub your winters clean. Our cleaning method ensures there is no sticky soap residue left behind to attract dirt to. Our water would compare to the pure water they use in hospital laboratories to clean beakers and vials with.
Christmas Light Questions
I already have the lights, will you install them for me?
No, I am sorry but we do not install customer supplied product. We only install commercial grade custom fit product for your home.
So then how does your Christmas Light Program work?
Our all inclusive full service lease light plans include, installing custom fit professional grade LED lights on your home, business or bushes, season long maintenance on the lights, take down and then storage of all the items. We take the headache of the holidays completely away.
How much does it cost to get Christmas Lights Installed on my home?
Well every home is different but our average first year is around $600.00 dollars. Consecutive years get a 20% discount. This can vary widely based on the amount of lights and decorations that you want installed.
There's No Easier Way To Get Exterior Cleaning Than Our Simple 3 Step Process
Step #1
1. Request A Quote
If you live in Farmington, MO or the neighboring areas, obtaining free pressure washing estimates is as simple as 1-2-3. Call or click now to receive a fast, no-obligation quote.
Step #1
2. Set A Schedule
Convenient timing is essential for exceptional customer service. Mineral Area Pro Wash can help you get a quick, dependable, and professional job done at a time that is convenient for you.
